Find answers to all your questions regarding Cureskin app, products, services and more
Cureskin is an AI-powered dermatology app that provides personalised, dermatologist-prescribed treatment kits for various skin and hair concerns. Through its app, Cureskin allows users to have their face and scalp photos analysed for a range of skin and hair conditions, such as acne, dark spots, pigmentation, wrinkles, dandruff, hair fall, and more. The app's AI-powered technology, guided by its in-house team of dermatologists, accurately detects skin conditions across different skin types. The Cureskin app is available on both Android and iOS devices.
Cureskin offers personalised skincare solutions that are both prescribed and formulated by dermatologists. By analysing uploaded photos and considering your medical history and lifestyle, our dermatologists create comprehensive treatment plans with clinically tested, FDA-approved medicated products. Along with personalised diet plans and lifestyle recommendations, you receive free monthly check-ups with your dermatologist to monitor progress and make necessary adjustments. With convenient app support from your skin expert, you'll receive holistic care for healthier skin and hair.
Once you take a photo using the Cureskin app:
Get on the path to your healthiest skin ever in just a few clicks!
Yes. Cureskin has helped treat skin and hair concerns for over 17 lakh customers. You can explore their testimonials on our YouTube channel. Our products are formulated and prescribed by dermatologists. With the expertise of over 100+ board-certified dermatologists, the treatment kit is tailored to suit your skin type and address your specific concerns. However, it's important to recognise that individual results can vary due to factors such as skin type, the severity of the condition, adherence to treatment recommendations, and overall health.
Cureskin addresses all your skin and hair issues that can be treated with oral medications, medicated ointments, and prescription creams. Cureskin does not provide treatment for conditions requiring surgical intervention or cosmetic procedures.
Cureskin does not have any physical clinics. Cureskin is an online app that provides treatment for your skin and hair concerns from dermatologists in the comfort of your home. To avail of our services, download the Cureskin app, available on both Android and iOS devices.
The Cureskin app's advanced AI examines over 400 skin conditions using deep learning infrastructure embedded with data from 12 lakh+ previous cases. It analyses over 10 million skin pixels and derives more than 68 facial attributes, providing instant skin and hair analysis within milliseconds, ensuring high accuracy in detecting various issues. This analysis guides your assigned dermatologist in recommending a personalised treatment.
To download the Cureskin app, follow these simple steps:
To get a detailed step-by-step guide on using the Cureskin app, be sure to check out this Cureskin app tutorial.
The Cureskin app is compatible with Android devices running OS version 9 or above, and iOS devices running version 13 or above. Please ensure your device's OS version meets these requirements to find and download our app from the Google Play Store or the App Store.
Your skin and hair are unique, and so are their concerns. Using generic skin or hair care products can worsen the problem. Instead, do the smart thing and get the advice of a dermatologist with the Cureskin app. You can download the Cureskin app on both Android and iOS devices.
All our dermatologists are certified by the Indian Association of Dermatologists (IADVL) and possess extensive expertise in treating various skin and hair conditions. Millions of people have achieved excellent results with Cureskin's expert guidance. You can learn more about our dermatologists here.
Yes. After you respond to all the questions in the chat, your replies and photos are sent to your assigned Cureskin dermatologist. The dermatologist then analyses your condition and prepares a treatment for you. In case of detailed treatment instructions, the dermatologist also sends a voice note to resolve any queries. Moreover, our team of skin advisors is accessible via chat every day of the week from 10 am to 7 pm. To reach them, simply select "HELP" on the homepage of the Cureskin app and submit a ticket.
Once you start your skin or hair treatment, Cureskin dermatologists help you track your progress with complimentary monthly check-ups. These check-ups help you and the dermatologist analyse the improvement and avoid relapse.
We offer emergency chat consultations only for those already on their regimen. Face-to-face consultations with the dermatologist are not provided otherwise. Chat with us on the app for your concerns; your dermatologist will prioritise responding over chat.
Answering a few medical history questions and uploading clear photos on the app enables our dermatologists to diagnose accurately and provide efficient treatment, mirroring an in-person consultation. Skip the time-consuming and costly skin clinic visits – opt for the smarter way!
At Cureskin, we address all skin-related issues, including body concerns, through oral medications, medicated ointments, and prescription creams. However, we do not treat conditions that require surgical interventions or cosmetic procedures.
The dermatologists at Cureskin use your photos to analyse and treat your skin and hair concerns. According to your given photos and details, they prepare the correct treatment to suit your skin and hair needs. Rest assured, in the Cureskin app your photos remain completely safe and confidential. None of these photos are used or circulated without your consent.
Your photos are 100% secure and confidential. They're only seen by your dermatologist for analysis, assessment, and treatment monitoring. We guarantee they won't be shared with anyone else. Your privacy is our priority!
The Cureskin dermatologist requires your photos to understand, diagnose, and tailor the perfect treatment kit for your unique needs.
Cureskin's regimen, tailored by a dermatologist after analysing your photos and details, includes:
To speak with our advisor at Cureskin about your regimen, call us at 080-4709-5853, Monday to Saturday, 10 AM to 7 PM or chat with us via the app.
Beyond the treatment kit, benefit from monthly dermatologist check-ups, plan adjustments, personalised diet plans, and convenient app support from your advisor. Experience holistic care for healthier skin and hair!
Take your free analysis from our app to assess your needs. A customised treatment kit, recommended by a dermatologist based on the analysis, may vary in cost depending on the products included for your unique skin and hair concerns. Free monthly check-ups with your dermatologist post-purchase ensure results and regimen adjustments as necessary.
Results with Cureskin's personalised treatment plans may vary based on factors like skin type, concern severity, medical history, and consistent use. While we don't guarantee specific percentages, many users see positive improvements over time.
Your dermatologist-recommended, AI-powered treatment plan caters to your unique skin concerns and goals. Visible changes typically require consistent use for 8-12 weeks, while deeper concerns may take longer, depending on factors like skin type, age, severity, and product compliance.
Upon receiving your customised treatment kit, follow the regimen as directed. Your dermatologist conducts regular check-ups, comparing old and new photos to suggest adjustments if needed. Any additional concerns are addressed by your doctor. For queries about your regimen or any other help, call us at 080-4709-5853, Monday to Saturday, 10 AM to 7 PM or chat with us 24/7 via the app.
Skin treatment is a step-by-step process. Your dermatologist will address the most severe concern first, then progress to the next until all issues are resolved. Hair and body concerns are handled separately if necessary.
Even without specific skin or hair issues, you can still receive a customised skin or hair care regimen that suits your skin type to maintain healthy skin and hair.
If you have concerns after receiving your regimen, contact your Cureskin skin/hair advisor via the NEED HELP section in the app. We will make sure to solve your queries as soon as possible.
Yes. Treatment is different when one is pregnant. If you get pregnant while on treatment, pause your treatment and notify our advisors via chat about your situation. Wait for the dermatologist to adjust your treatment plan. Note: Discuss pregnancy planning with your doctor for safe treatment during pregnancy.
Be proud of yourself for successfully following the regimen and achieving the desired results, but you must maintain them. Once your concern is improved, your dermatologist will recommend a maintenance routine with specific products to keep your skin/hair healthy in the long run.
Indeed! All Cureskin products in your treatment kit are recommended by our dermatologists after thoroughly analysing your concerns.
An expert dermatologist selects the perfect products and creates a tailored regimen for you, based on your concerns. Regimen products are safe when used as instructed, paraben-free, clinically tested, and dermatologist-approved. Thousands of men and women have achieved excellent results using Cureskin products as directed by our dermatologists.
While Cureskin products are expertly formulated and customised for your needs, individual skin reactions vary. Follow the app instructions upon receiving the products for the best results.
It is recommended to purchase prescribed products from Cureskin for optimal results:
Yes! If you wish to speak with a Cureskin advisor, you can call us at 080-4709-5853, Monday to Saturday, 10 AM to 7 PM or chat with us 24/7 via the app.
Yes, we accept Cash on Delivery (COD).
Cureskin provides secure payment options including credit/debit cards, UPI (Google Pay, PhonePe, Paytm), net banking, and COD.
After ordering your regimen, our dermatologist reviews the curated regimen based on your photos and details. Upon delivery, our skin advisor will call to explain product instructions, also available in the app. A few days after starting your treatment, you will be eligible to take your free doctor check-up that will help you track your progress.
You will receive your order within 4-5 working days, with a tracking link provided for your convenience.
Orders typically arrive within 4-5 days. Delays may occur due to lockdowns, natural disasters, or transportation issues. If your order is late, contact customer support for assistance.
Once you receive your regimen, you can find instructions to use your products in the "How to Use" section on the app. Cureskin prioritises optimal results and product efficacy. We offer comprehensive support through in-app videos for understanding product application methods, recommended quantities, and frequency of use, ensuring you fully benefit from your treatment kit.
If used as directed, products in your regimen will last at least 3 months. You can reorder anytime on the app.
You can reorder anytime from the app. After resolving your concern, your dermatologist will recommend a maintenance regimen to assist you further.
Cureskin hair and skin products are safe under dermatologist guidance. If you experience an allergic reaction or side effects, pause treatment and notify your skin advisor via chat. Upload clear photos, and your dermatologist will adjust your treatment plan accordingly.
No, you will have to get the full kit. All the hand-picked products in your kit work together to increase effectiveness and ensure visible results.
Yes. Formulated and prescribed by dermatologists, Cureskin products are clinically developed to address a variety of skin and hair concerns tailored to your specific skin type. Each product is created with a unique formulation, resulting in different modes of action to tackle various skin and hair problems. By diligently following the instructions provided by the doctor, you can expect to see significant improvements in your skin and hair health.
