Customer Grievance Redressal Policy for CureSkin

CureSkin aims at providing the best experience to our customers. However, if you do feel we can improve our service, you can contact us through the below-mentioned touch points and we will be glad to assist you.

Level 1: Customer Support

You can contact our customer service team via email hello@cureskin.com. The team will address your concern/query within 7 business days from receipt.

Level 2: Grievance Officer

If your query remains unresolved, you can escalate the matter to our Grievance Officer. You can contact our Grievance Officer – Swati Rani at grievance@cureskin.com with the details of your interaction with the Grievance Officer. We will respond within 3 business days from the date of receipt of your email.

If you would like to speak to us, please feel free to call 080 46809361 Monday to Friday between 9am to 6pm.