No, we offer emergency chat consultation only if you’re already on your regimen. We don’t provide face to face consultation with the Dermatologist otherwise.
Please chat with us on the app regarding your concerns and your Dermatologist will get in touch with you on priority over chat.
Answering a few questions on your medical history and uploading clear photos on the App will help our Dermatologists in accurate diagnosis and to provide you with efficient treatment just as you would if you had met them personally.
Skin clinic visits can often be time consuming and expensive. Choose the smarter way instead!
Yes! If you wish to speak with our Skin Advisor regarding your regimen, Call us on 080-4709-5853, Monday to Saturday between 10AM and 7 PM.
Yes, even if you don’t have a particular skin or hair problem, you can get a personalised hair / skin care regimen that suits your skin type to maintain a healthy skin and hair.
A typical CureSkin Skin Kit contains a combination of 4 products:
1. Cleansing Agent: Helps clean your skin gently.
2. Sun Protection Cream: Helps avoid sun damage.
3. Repair Product: Helps fix your skin concerns.
4. Hydrant: Helps keep your skin moisturised.
A typical CureSkin Hair Kit contains a combination of 3 products:
1. CureSkin Shampoo: Helps clean your hair gently.
2. Repairing Conditioner: Protects moisture in your hair
3. CureSkin Serum: To fix your hair concern.
Note: Your treatment kit may/may not contain all of the above products. Your dermatologist will add just the right type of product to your regimen after reviewing your skin and hair.
Your treatment plan is carefully curated by one of our Dermatologist after analysing your skin/hair concerns to ensure good improvement. Regular follow-ups are done by the same Dermatologist to check if you’ve met progress. Despite this, if you wish to consult your Dermatologist, inform your skin advisor about it, and the Dermatologist will get in touch with you through the App on priority.
Your treatment plan is carefully curated by a Dermatologist to ensure 100% noticeable improvements. If you have not observed any positive difference after following your regimen as instructed, worry not! Our Dermatologists will regularly follow-up on your case to modify your regimen accordingly. Start following your upgraded regimen to see improvements. Good things need time and patience.
CureSkin Hair and Skin Products are 100% safe if used under the guidance of your Dermatologist.
But, if you have faced an allergic reaction or noticed a side effect after starting your treatment, pause your treatment immediately and inform your Skin Advisor about your concerns on chat. Upload clear photos of the affected area, your Dermatologist will make necessary changes to your treatment plan and guide you.
Pause your regimen immediately! Inform Skin Advisors about your situation on chat. Wait for your Dermatologist to make necessary changes to your treatment plan.
Note: It is always better to discuss with your doctor about your pregnancy planning to get a safe treatment that can be used even during your pregnancy period.
Stop all your treatment immediately if you’ve fallen sick!
Contact our Customer Support immediately and fix an appointment with your dermatologist to further explain your concern. Our customer support will escalate your concern to your assigned dermatologist who will then revise your regimen accordingly.
CureSkin’s regimen is a treatment plan curated by a Dermatologist for your skin type and concern, after carefully analysing your photos and details.
1. Dermatologist-verified Customized Treatment Kit along with the step by step instructions to use them.
2. Regular follow-up sessions with a dedicated Dermatologist to ensure you’ve met results.
3. Diet and lifestyle guidance personalised for you by the expert.
4. 24×7 chat support from your skin care advisor to solve any concerns.
Once your concern gets solved, your dermatologist will suggest a maintenance routine with certain products ensuring that your skin/hair remains healthy for the long term as well.